Read every document. Separate what is confirmed from what is claimed, and note what is missing.
From: Head of Housing
Approved under delegated powers to address the backlog. The tool 'supports, but does not replace, officer judgement'.
| Group (self-declared) | Share of applicants | Share of band A |
|---|---|---|
| All applicants | 100% | 100% |
| Disabled applicants | 24% | 13% |
| Applicants aged 65+ | 11% | 5% |
| Domestic abuse disclosed | 9% | 4% |
| Applications submitted on paper | 14% | 6% |
Work your queue in band order. Only move an application up if you have already opened it and found exceptional circumstances.
Several of our clients fleeing abuse, or with learning disabilities, have been told their case is 'low priority'. They cannot get documents easily. We ask the council to explain how decisions are made and how to challenge them.
A local journalist asks for the criteria the tool uses, the equality impact assessment and the number of applications in each band.
Keep these three apart. A decision-maker needs to know which is which.
What does the evidence pack establish?
What is asserted by the supplier or the business but not yet evidenced?
Show any calculation. Say what the figures do and do not tell you.
Name the specific documents, data or tests you would ask for
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