Sector simulation · Government

Who gets help first when
an algorithm sets the queue?

Eastbrook Council uses PublicService AI to sort a backlog of housing-assistance applications. Caseworkers work through the queue in the order it suggests, and some of the most vulnerable applicants are sitting at the bottom. Your job is to assess the legal and governance risk and record a decision.

Start the PublicService AI scenario 45–60 min Best after Module 3
Twelve guided stepsFrom the business request to a printable report: evidence pack, affected people, AI output, harm map, risk register, controls, assurance test and decision record.
YOUR BRIEF

You are the AI legal-risk reviewer.

Eastbrook Borough Council (fictional) · Government

  • Equality
  • Privacy
  • Accountability
  • Challenge rights
  • Approval controls
Training simulation only. Not for live housing or benefits decisions.All organisations, people and figures are fictional. No upload is needed or accepted.

6 evidence documents

Business request, data, supplier claims and records to test.

5 fictional cases

Five fictional applicants, each with context the AI cannot see.

A control to test

Sample records to judge design and operating effectiveness.

Portfolio outputs

AI Legal Risk Checklist, Governance Decision Record.