Step 7 of 13Harm map
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07 · Harm assessment

Map stakeholders and harms

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Start with the affected person, then trace the harm pathway. “Bias” is too broad on its own—name what happens, to whom, how serious it is and what would reduce it.

Probability × severity

Choose a row for severity, then a column for probability. The cell where they meet gives the concern level.

Use the matrix to prioritise, not to disguise uncertainty.
Probability →
Severity ↑
Severity ↓LowMediumHigh
HighMediumHighCritical
MediumLowMediumHigh
LowLowLowMedium
Example: recruiter rubber-stamping is high probability + high severity = Critical concern.
Avoid

Do not use HireAI for automatic rejection.

Reduce

Add fairness testing, meaningful human review, transparency, redress and monitoring.

Share

Use supplier obligations and assurance, while keeping organisational accountability.

Accept

Document and approve only an understood residual risk within risk appetite.

Monitor

Track outcomes, overrides, complaints and drift with thresholds and named owners.

AI Harm & Stakeholder Map

Connect stakeholder → impact → harm → severity → likelihood → control → evidence → owner → launch decision.

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