04 · Treat and evidence · Public sector

Design mitigation and engagement

Controls must preserve fairness, transparency and reviewability while addressing service pressure proportionately.

PUBLIC SECTOR WORKING CONTEXT

Set public-service controls

The organisation exercises public functions and must support equality, accessibility, reason-giving, procurement transparency and accountable review.

Evidence bar

Accessible public notice
Appeal workflow
Oversight dashboard

REVIEW CHECKPOINTS

Impact Mitigation Plan

Require human review for adverse or high-impact outcomesCreate accessible notice, reasons and appeal routeMonitor complaints, overrides and demographic impactPrioritise avoiding severe impactTest oversight under real workloadCommunicate in accessible formats

Impact Mitigation Plan

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Mitigation measures

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Human oversight plan

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Communication, feedback and redress

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Residual impacts

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